SMU Silica Udyog is committed to Total Quality Management. Our aim is to be recognized by our customers as a preferred supplier of quality products and services that consistently meet their evolving needs.
We achieve this by:
- Understanding our customers' precise requirements and ensuring that they are fulfilled.
- Providing the same high standard of service to our internal customers within the organization. Teamwork will be the essence of our success.
- Believing in and adopting the concept of prevention, by Doing It Right First Time, Every Time.
- Continuously improving our processes, products and services in our quest to attain excellence.
- Ensuring that our suppliers are similarly committed to quality improvements.